Returns & Refunds
Returns & Refunds
At Bunker Goods, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
Certain items may not be eligible for return due to hygiene, safety, or product-specific restrictions.
Refunds
Once your return has been received and inspected, we will notify you of the approval or rejection of your refund request.
If approved, your refund will be processed back to your original payment method. Depending on your payment provider, it may take several business days for the refund to appear in your account.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with photos of the product and packaging. We will work quickly to resolve the issue through a replacement, exchange, or refund where appropriate.
Return Shipping
Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Non-Refundable Situations
Refunds may not be granted in the following cases:
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Items returned after the return period
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Products showing signs of use or damage caused by misuse
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Items returned without original packaging when required
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Orders with incorrect shipping information provided by the customer
Contact Us
For any questions regarding returns or refunds, please contact our support team:
Bunkergoodsllc@gmail.com
We are committed to making your shopping experience as smooth and hassle-free as possible.